Guides

Practical writing on taking bookings online — what to set up, what usually goes wrong, and how to decide. Useful whether or not you use our software.

How to take online bookings for your salon (without losing walk-ins)

Which channels to stop answering, how to handle regulars, and modelling several chairs properly.

How to reduce no-shows: what actually works, and what does not

Three different problems get called "no-show". Reminders only fix one of them.

Setting up an online court booking system for a badminton, tennis or padel club

Capacity, peak pricing, members versus visitors, and the recurring slots that fill most of a club's week.

Should you take deposits for appointments?

Deposits cut no-shows and also cut bookings. The arithmetic for deciding, and how to apply them selectively.

Online booking for clinics and physiotherapy practices

Booking a practitioner and a room at once, treatment courses, and keeping patient data where it belongs.